Sunday, October 14, 2012

" make an appointment and register " Not favoured It is inconvenient for the patient The hospital dislikes the trouble

" make an appointment and register " Not favoured It is inconvenient for the patient The hospital dislikes the trouble
A few days ago, Ministry of Public Health issued the policy, required since October of this year, all tertiary hospitals should booked and made a diagnosis to serve the system of real name, book the patient registering and arrange to go to a doctor preferably. This can think " Stay indoors " Policy can let people save worry?
Register several great advantages in real famous reservation: Save time, working clan that line up having no time, can reduce, ask for leave number of times.
Second, reduce the expenses, especially to the nonlocal patient that come to the big city to seek medical advice, can reduce the board and lodging expenses. Third, improve the environment of the hospital, prevent cross infection disease, prevent the patient from crowding together and seeing the doctor. Fourth, attack a number dealer, after registering the real famous reservation, the name of making an appointment is linked to the number of medical insurance, the number dealer will lose the living space.

The new and new mother of the infant 5 years old has had experience that several reservations have seen the doctor, her conclusion is, make an appointment, register, register, take than clinic a lot expensive, " because some hospital can make an appointment register VIP clinic. " Because son bad tooth have, so new new mother want, take child the intersection of hospital and the intersection of oral cavity and centre watch tooth often. The ordinary clinic of oral cavity can't be booked, the VIP clinic can be reserved by phone one day ahead of time. In order to pursue convenient, the new new mother has chosen to book the VIP clinic at first according to the telephone of the registration office of the hospital, after seeing the doctor several times, she does not feel worthwhile, registers needs of more than 20 yuan in the VIP clinic, and it only needs 2.5 yuan to line up to see the ordinary clinic.
Inconvenient to make an appointment to block some patients too. At 10 o'clock, register the telephone in reservation that reporters are trying to dial a hospital, the result is typed for 3 times in succession, the bell rings for more than 20 seconds nobody answer each time, until just someone of the 4th time connects.
A lot of old person and stranger in the patient, will surf the Net, have place surf the Net, make patient these can't go on, make an appointment, register on the net. Live 60 -year-old Ms Zhang of Harbin tells reporters, she can not use the computer at all, there is not a computer in the house. Make and reserve by phone, are all voice prompt inside, those " need so-and-so's service and please press 1, need so-and-so's service and please press 2 " Recording her been always at a loss.
The false information on the network is restricted and booked one of the reasons registered too.
The reporter searches Harbin out and makes an appointment and registers webpages on the net, click to enter " make an appointment and register " After the column, every large hospital catalogue enumerates before eyes. If you want to book get the intersection of family and a certain expert of hospital, need you ahead of registration for member. Fill out name, the intersection of ID card and the intersection of symbol, cell-phone number,etc. and relevant information, confirm, make an appointment doctor and send, make an appointment behind the expense, the webpage but the display system makes an appointment busily unsuccessfully, make people confused. What furthermore cannot help but let people feel is, because there is no artificial customer service telephone, reporters can not find staff members and carry on consultation at all.
The reporter finds in the interview, some hospitals are not high for booking the enthusiasm of registering. "First of all, should do well and book registering, we must offer more manpower, material resources and financial resources, this will undoubtedly increase the operation cost of the hospital. Secondly, it has a ' long-standing ' question all the time to be difficult to register, book with too much number, what if the patient who then line up? Though can some crowd more, unfair to person lining up. " One hospital relevant person in charge in Harbin tells reporters like this.
"The patient's sincerity degree does not influence the important reason for booking the clinic too high. " Register Deputy Director Wang QiuHong in the room and say, " a lot of patients have made an appointment in clinic of provincial hospital, unless but it go to a doctor on time, in making an appointment in registering accounting for half in the situation,it lead to the fact by time where expert arrange properly idle, the patient who really wants to register but can't hang number, cause the medical wasteful use of resources. "With the enhancement of health consciousness, people pay more and more attention to with the life closely bound up health problem, such as the food security, medical treatment is ensured, medical information,etc., healthy life should be from understanding information begins!More excellent health information please enter:News channel
|

0 comments:

Post a Comment