Did not have the hot dish until an hour Gui street " serves the standard " Cease to exist except in name

Did not have the hot dish until an hour Gui street " serves the standard " Cease to exist except in name
Have and have the hot dish in cold dish, 20 minutes in 5 minutes " regional food and beverage service quality criteria of Gui street " issued last year is carried out and implemented for more than one year, but reporters visited Gui street a few days ago, had encountered a cold reception not just having the hot dish until hour.
In January of 2008, the first regional food and beverage service quality criteria " regional food and beverage service quality criteria of Gui street " in Beijing will be issued. According to requirement of " regional food and beverage service quality criteria of Gui street ", after guests order to finish, demand to offer the first cold dish in 5 minutes, even the restaurant should not exceed 10 minutes either when being busy; Demand to offer the first hot dish in 20 minutes, if guests do not have some cold dishes, require that offers the first hot dish in 15 minutes. In addition, each dining table of Chinese food should allocate serving chopsticks and centilitre that differentiates tablewares of persons who have dinner, the menu demands to sterilize regularly, the waiter can't be or facing toward food sneezing, cough in front of the customer, can't clean ground,etc. at time when the customer have dinner.
But reporters had a dinner in a restaurant of Gui street a few days ago, the one that has not seen that stipulate in the standard " Each dining table of Chinese food should allocate serving chopsticks and centilitre that differentiates tablewares of persons who have dinner " ,Moreover unexpectedly after waiting one more than hour just grilled fish that order. Within more than one hour, reporter's numerous urgency, the answer received is " finishing doing at once " . In a situation that wait for about one hour, numerous urgency still have no result, the reporter inquires whether to have pickles that can be given to eat first, the waiter brings in a little disc peanut for eating while waiting. And then, the reporter inquires whether this waiter knows specification of " regional food and beverage service quality criteria of Gui street ", this waiter expresses that has just been here by oneself, has not heard of it.
The reporter has interviewed over ten customers of the restaurant having dinner in Gui street at random, about 80% of the interviewees express that has not seen serving chopsticks, centilitre. Mr. Zhang engaged in IT trade often comes to Gui street to have dinner with the friend, Mr. Zhang says, "I feel generally the first cold dish will be on about 10 minutes, the hot dishes will all usually wait for about half an hour, but because it want Gui street it is and have a get-together friends, chat everybody,etc. dish, will not think for a long time either. But meet and wait more than restaurants in an hour once in a while, everybody will be discontented, know, have " the the intersection of Gui and the intersection of street and the intersection of area and the intersection of food and beverage service and quality criteria " before this, press for more several at most, this has been eaten to no longer go afterwards, will not look for the restaurant to investigate " .
A restaurant manager working in Gui street tells reporters, " regional food and beverage service quality criteria of Gui street " is when just issuing last year, because of close to the Olympic Gamesing, every trade company pays attention to very much, the training rate was covered very widely at that time, the restaurant manager is up to 100%, the staff to reach 70%, carry out the situation very good. But because waiter, trade of food and beverage, have very large flowability, the whole system is not steady enough, after adding the Olympic Games, all restaurant has relaxed the implementation of these standard, so it is not mostly enough to understand to " food and beverage service quality criteria in the intersection of Gui street and district " for new waiters this year.
Business reporter Wang HaoRan


|